Susan was a valued local resource-person for our five-year partnership with the Bangladesh Midwifery Society. She guided our approach with a Bangladeshi national professional association by helping us be culturally sensitive, and gave practical advice for working in partnership to ensure equity of power and decision-making. Her in-depth knowledge of organisational capacity building and the tools she shared with us, were very helpful in designing our approach. When we hired her as a consultant to help develop leadership skills for board members and assist with development of their mission, vision and values, we appreciated her approach and the way she helped to shape our ideas to ensure the concepts would be understood across cultures.